A hostess is a crucial member of a restaurant or hospitality team, responsible for greeting guests, managing reservations, and ensuring that customers have a positive dining experience. A well-written hostess CV should highlight your customer service skills, attention to detail, and ability to multitask in a busy environment.
To create an effective hostess CV, start by including your personal details such as your name, address, and contact information. Next, list any relevant education and training, such as a hospitality management degree or customer service certification.
In the work experience section, describe any previous roles in the hospitality industry, including any responsibilities related to customer service, reservations, or event planning. Be sure to highlight any notable achievements or successes in your previous roles, such as increasing reservations or consistently receiving positive feedback from customers.
In addition to your technical skills and experience, it’s important to highlight any personal qualities that make you well-suited to the role of hostess. These might include strong communication skills, a friendly and approachable demeanor, and the ability to stay calm under pressure.
To finish off your CV, consider including any additional information that may be relevant to the position, such as language skills or experience with specific software or reservation systems.
Here is an example hostess CV:
Jane Smith 123 Main Street Anytown, USA 12345 (123) 456-7890 jane.smith@email.com
Education:
- Bachelor’s degree in Hospitality Management, XYZ University (2018-2022)
- Customer Service Certification, ABC Training Institute (2020)
Work Experience:
Hostess, The Golden Goose Restaurant (2022-present)
- Greeted and seated guests in a friendly and professional manner
- Managed reservations using OpenTable software
- Assisted with event planning and coordinating private parties
- Consistently received positive feedback from customers
Server, The Silver Spoon Cafe (2020-2022)
- Took orders and served food and drinks to customers
- Processed transactions using POS system
- Assisted with cleaning and maintaining a clean and organized dining area
Skills:
- Excellent customer service skills
- Strong communication skills
- Proficiency with OpenTable and POS systems
- Fluent in Spanish
Personal Qualities:
- Friendly and approachable demeanor
- Ability to multitask in a busy environment
- Able to remain calm under pressure
Additional Information:
- Available to work flexible hours, including evenings and weekends
- Able to stand for long periods of time
By following this structure and highlighting your relevant skills and experience, you can create a strong hostess CV that will help you stand out to potential employers in the competitive hospitality industry.