Explain expectations about own work role. 1.2. Explain expectations about own work role as expressed in relevant standards 2022-12-29

As an employee, it is important to have clear expectations about one's work role. These expectations can be related to various aspects of the job, such as responsibilities, performance, and interactions with others. By understanding and fulfilling these expectations, an employee can contribute effectively to the organization and improve their own job satisfaction.

One key expectation of any work role is to understand and fulfill the responsibilities that come with the job. This includes tasks that are specific to the position, as well as any general duties that are required of all employees. For example, a salesperson may be expected to meet with clients, develop sales strategies, and maintain records of their activities. A receptionist, on the other hand, may be expected to greet visitors, answer phone calls, and schedule appointments. By understanding these responsibilities, an employee can ensure that they are meeting the needs of the organization and contributing to its success.

Another expectation of a work role is to meet performance standards. This can include goals related to productivity, quality of work, and customer service. For example, a customer service representative may be expected to handle a certain number of calls each day, maintain a certain level of accuracy in their work, and resolve customer issues in a timely and satisfactory manner. By meeting these performance standards, an employee can demonstrate their value to the organization and contribute to its overall efficiency and effectiveness.

In addition to responsibilities and performance standards, there are also expectations related to interactions with others in the organization. This can include working as part of a team, communicating effectively with colleagues and supervisors, and adhering to the policies and procedures of the organization. For example, an employee may be expected to attend team meetings, provide regular updates on their progress, and seek assistance when needed. By fulfilling these expectations, an employee can foster a positive and productive work environment and contribute to the overall culture of the organization.

In summary, expectations about one's work role are an important aspect of any job. By understanding and fulfilling these expectations, an employee can contribute effectively to the organization and improve their own job satisfaction. By focusing on responsibilities, performance standards, and interactions with others, an employee can ensure that they are meeting the needs of the organization and contributing to its success.