Kfc training program. KFC is complementing its employee training program with a sinister VR game 2023-01-05
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Foxx's lyrics are poignant and touching, and they showcase his gratitude towards his mother. He sings, "She's the one that kept the family together, she's the one that kept the family strong. She's the one that kept the family going, and she's the one that I call mom." These lyrics convey the immense respect and admiration that Foxx has for his mother and the vital role she played in his upbringing.
The song also highlights the challenges and struggles that Foxx's mother faced as a single mother raising a family. He sings about how she "worked hard to keep food on the table" and "struggled to make ends meet." These lines paint a picture of the challenges that single mothers often face, and they serve as a reminder of the strength and resilience of mothers everywhere.
Overall, "Jamie Foxx Mom" is a beautifully written tribute to the singer's mother. It is a poignant reminder of the love and sacrifices that mothers make for their children and the vital role they play in our lives. Foxx's lyrics are touching and heartfelt, and they serve as a reminder of the importance of cherishing and appreciating the mothers in our lives.
How KFC crafted an award
We will be in touch with you as soon as possible. Since then, we've been able to not only do it on a smaller scale for individual curriculums, but we've switched some of our learning ecosystem technology in the backend and that's allowed us to merge our learner experience platform with our internal communications platform. Conclusion Kentucky Fried Chicken Corporation is an example of an entrepreneurial business that started small and grew remarkably. Remember some franchisees were doing their own thing, some didn't really have a lot of resources. CTA Training Specialists in partnership with Collins Foods Group and KFC, is offering current employees and new team members the opportunity to complete a Traineeship whilst still at school. And then obviously being really proud of being a finalist for the Learning Technologies Award too. The program consists of basic product training, leading a shift, leading a restaurant, and leading multiple restaurants.
KFC is Training its Employees with a Creepy Virtual Reality Horror Game
Rachel Donley: Yeah, and I think when you're designing a game, a simulation, I think what we designed was both really, it was a mix of the two. Leah Hodge: That's really amazing. That means the Janet L. She was named a 30 under 30 Learning Leader in the inaugural Learning 2010 program and awarded the Brandon Hall Rising Star Award in 2017. I think also prior to shift, we had dipped our toes in the gamification area and simulations, but this was the first time we really, really leaned on it heavily across a good part of a curriculum. A more appropriate use may be as a punishment for misbehaving cooks.
KFC is complementing its employee training program with a sinister VR game
So we just recently launched an AUM and RGM training curriculum, and that is for the next level of leaders above shift supervisors. And the simulated game was almost like a culmination of everything they learned and it was their last step on their journey before stepping into their role. Leah Hodge: Training presents an opportunity to not only educate workers, but also inspire their growth. So I think that's the second piece and business need that we had here. The trainings are not only intended to ensure quality service of the employees but the also serve to give them promotion opportunities. It's also like taking this training is going to be so beneficial to the running of your restaurants and the ultimate success of your guest experience and your teams, that we're actually saying we're going to start tracking it and requiring it for everybody across the system.
Like the clock strikes three o'clock and you hear a fryer beep, and those are things that in the real restaurant helps shift supervisors and the team know that it's time to do something or take action. Rachel Donley: Yeah, absolutely. After many years of existence, KFC still holds the philosophies and values of hard work and excellent customer service that Colonel instilled in all its stores around the world. They're testing themselves through this game, but also, I see it as a reward and an opportunity to get really excited about the role before stepping into the role. And one of the results of that, and one of the benefits was that we were able to add this to our operations scorecard. Leah Hodge: My pleasure. That's my favorite part as well.
So I think that's a journey that really started with Shift Supervisor and is been just like I said, completely changed how learners interact and made it so much more user friendly for our teams. . If there was a decision that led to a safety concern, they almost failed the game right away. She served on the KFC Foundation Board of Directors for 8 years, helping guide the mission toward providing assistance to the people who run KFC restaurants every day. So again, we need something scalable.
And so I'd say that that lets us know that we really hit the mark on that. But how can you do that in a way that feels energizing rather than exhausting? So they're feeling like it really fits them. There was a very large amount of time spent in this learner curriculum, is on discussion activities and practice shifts with their coach in the restaurant. So you talked about some of the learning elements that you prioritized for this training. KFC provides different training programs to help increase the skills and performance of the employees. . Well, obviously in our simulated environment, we needed to make sure that the learners had those non-overt triggers as well so they could make decisions just like they would in the restaurant.
The Principled Podcast brings together the collective wisdom on ethics, business and compliance, transformative stories of leadership and inspiring workplace culture. I'm your host, Leah Hodge, learning manager here at LRN. And so that was not only a level of realism and to help the learner understand the real-world implications of their decisions, but it was a way to also provide feedback. In response to her passing, a memorial scholarship fund with the KFC Foundation was created by two generous KFC franchisees and KFC Corporation KFCC. I've kind of practiced. And I would say that it has. So it's super important for us, the kind of gaming methodology and something we really, really lean into.
I know we're talking a lot about the game, the simulation specifically, but all around this game is a really blended approach of e-learning courses, infographics, videos, mini games that I would almost kind of say are more knowledge check. And one of the biggest call outs from it was, we want more games and simulations. The other thing that I'll mention that's really exciting is this Shift Supervisor model, this blended approach mixing different types of modalities, including games and simulations, including on the job hands-on type of practice, it's become the foundation, the model for all of the leadership training. So Rachel, I just want to thank you for joining me on this episode and congratulations again on delivering such an impactful training program to the organization. And then I think the last thing is just like with any other training that we provide at KFC US, we also want to make sure that we're looking at business metrics and are we making a positive impact on the things that we would expect this learning to help drive? So now we're starting to see that there's a really consistent learning and skillset foundation across our restaurants. And so again, this was driving a really inconsistent capability across our shift supervisor population. Yes, you answer the right question.
So we really didn't have that traditional, "Yes, that's the correct answer. Where to stream Be sure to subscribe to the Principled Podcast wherever you get your podcasts. She worked her way up through the ranks, reaching leadership positions with KFCC in Operations, Restaurant Excellence, and Training. They said their shift supervisors in their restaurants are feeling like this is really an investment in them and their growth. And that also really lent itself into the real-time feedback.
